The core goal of Fabryka Elementów Napędowych FENA’s operations since the start has been to satisfy the demands and requirements of our customers in the most efficient manner and to provide advice and offer experience for the couplings, brakes and other machine construction parts offered.
We have made the quality a focal point of our operations to meet the growing customer demands. We are aware that it is crucial for ensuring customer satisfaction and, therefore, for our success, development and market position. We are therefore constantly improving our quality to be capable of meeting our customer requirements more effectively and thus to strengthen their confidence in the products we offer.
Considering that we are a company originating from the intensely industrialised region of Upper Silesia, environmental issues are of particular significance to us.
While caring for the environment, especially the closest surroundings, we undertake to meet the appropriate legal requirements and also aim at reducing our environmental impact through the continuous improvement of technologies and production flow as well as pollution prevention.
We are fulfilling the goals of our Policy through the following actions:
- implementing, maintaining and improving continually the Integrated Quality Management and Environmental Management System according to PN-EN ISO 9001:2009 and PN-EN ISO 14001:2005 standards
- esuring the correspondence of the Integrated Quality Management and Environmental Management System with requirements of PN-EN 80079-34:2011 standard, for design, production and sale of Ex products, intended for work in explosive areas
- cooperating with customers based on trust and mutual benefits
- monitoring the customers’ needs and prospect requirements
- selecting the qualified staff and improving their skills
- formulating the belief that each company employee is responsible for quality and environmental impact
- selecting the suppliers appropriately to ensure the satisfaction of quality and environmental requirements
- improving constantly the processes pursued and products manufactured so that are operations are environment-friendly.
The Management Board of Fabryka Elementów Napędowych FENA ensures that the undertakings of the ”Quality and Environmental Management Policy” are being followed at all our corporate level and areas.
Katowice, 01.10.2013 r.